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UniBank launches special telephone service

09 September 2009 13:50 (UTC +04:00)

BakÄ±. Elnur HÃ¼seynquluyev â€“ APA-Economics. UniBank has launched a special telephone line - 117 â€“ â€œhappy customersâ€™ phone centreâ€

Working on implementing the new retail strategy and alive to bank service market tendencies, Unibank Commercial Bank has launched the special telephone line 117 â€“ â€œHappy Customersâ€™ Phone Centreâ€.

The Phone Centre is available to all customer categories including business people who prefer to save their time through complex solutions addressing their financial issues. The biggest advantage of the 117 telephone line is the qualitatively new service provided by the highly professional financial specialists. The specialist staff and the managers of Unibank now stand by not only to answer all of your questions but also help you with combination troubleshooting including the situations in which the customers of the Bank offer their opinions, notes and wishes. Valuing the opinions of its customers, Unibank affords each of them the opportunity to have their positive influence on the quality of the banking. Another advantage of the Telephone Centre consists in its guaranteed complete confidentiality.

â€˜Unibank looks upon the Telephone Centre as a personalised service blazing a trail for the increased retail customer base and stronger partnership with the business circles,â€™ says Mustagim Abdullayev, Chief Manager of the Retail Sales Department of Unibank, adding, â€˜The Happy Customersâ€™ Telephone Centre is oriented for the economically active category of the customers of the Bank who will as a rule apply not for one but several services in a package and want a less orthodox approach on the part of our managers.

By calling the Service 117, everyone can expect to get professional consultations covering the services and products that the Bank has on offerâ€¦ Retail customers can learn the locations and work hours of the outlets, branches and ABS, as well as they can find out about the bank products, safekeeping services, plastic cards, money transfers, deposits, mortgage lending conditions and car and consumer lending conditions. At the same time, it will be easier for small businesses and corporate customers to file applications for settlement accounts, to borrow micro-loans and obtain letters of credit as well as deposit their money. Call us at 117 and we will be happy to answer all of your questions. Not a single question, not a single wish will go unnoticed.â€™

The 117 Telephone Centre can be reached from every phone customer in Azerbaijan.