Austrian power company tells customer she is dead
16 July 2010 04:01 (UTC +04:00)
Baku-APA. An Austrian woman has had to convince her electricity supplier that she is alive after the company wrote to her asking for information about her contract following her "passing away", APA reports quoting news.yahoo.com website.
In a personally addressed letter, the Linz-based company said it had heard of her death through her bank, daily Oesterreich reported on Thursday.
"I am not the dead one," 58-year-old Christine R. wrote back in a fax and email to the company, explaining that it was her neighbour who had died and she was the custodian. She eventually went to the customer centre in person to prove her existence.
"It was an unfortunate mistake," a spokeswoman for the company said. "There was a muddle in the paperwork and the letters we automatically send out. It has been resolved now."
In a personally addressed letter, the Linz-based company said it had heard of her death through her bank, daily Oesterreich reported on Thursday.
"I am not the dead one," 58-year-old Christine R. wrote back in a fax and email to the company, explaining that it was her neighbour who had died and she was the custodian. She eventually went to the customer centre in person to prove her existence.
"It was an unfortunate mistake," a spokeswoman for the company said. "There was a muddle in the paperwork and the letters we automatically send out. It has been resolved now."
Europe
French government defends budget squeeze against claims of unfairness
18:45
11 October 2024
Two reception centers in Albania ready to handle migrants sent by Italy
16:39
11 October 2024
Spanish PM urges world to stop selling weapons to Israel
16:18
11 October 2024
Oil tanker catches fire off northern Germany
14:52
11 October 2024