According to the ranking, Buick and Jaguar shared first place for brands with the most-dependable vehicles, ending Lexus’s 14-year reign.
Buick climbed from sixth place last year in market research firm J.D. Power and Associates’ Vehicle Dependability Study, and Jaguar soared from 10th. They were followed by Lexus, Toyota and Mercury in the survey of owners of 3-year-old vehicles.
2009 Nameplate Ranking  | Score (Lower score reflects higher quality) |
Buick | Â 122 |
Jaguar | |
Lexus | 126 |
Toyota | 129 |
Mercury | 134 |
Infiniti | 142 |
Acura | 146 |
Lincoln | 147 |
Cadillac | 148 |
Honda | 148 |
Porsche | 150 |
Audi | 159 |
Ford | 159 |
Hyundai | 161 |
Subaru | 162 |
Chrysler | 165 |
BMW | 166 |
Industry Average | 170 |
GMC | 174 |
Mercedes-Benz | 184 |
Chevrolet | 185 |
Mitsubishi | 185 |
Volvo | 186 |
Nissan | 199 |
Dodge | 202 |
Mini | 205 |
Saturn | 211 |
Kia | 218 |
Jeep | 220 |
Pontiac | 220 |
HUMMER | 221 |
Scion | 222 |
SAAB | 226 |
Mazda | 227 |
Isuzu | 234 |
Land Rover | 238 |
Volkswagen | 260 |
Suzuki | Â Â Â Â Â Â Â Â Â Â Â Â Â 263 |
To determine the most dependable vehicles on the road today, J.D. Power asked 46,313 initial owners of three-year-old cars to report, in eight categories, the type of problems the vehicles developed over the last year. Categories included driving experience, engine, exterior, features/controls, heating/ventilating/cooling, interior, seats and audio/entertainment/navigation.
All told, the survey covered 202 sub-categories across all areas of the vehicle.
Final rankings derive from a "problems per 100 vehicles" (PP100) score, with lower scores reflecting higher quality.
The annual study measures problems experienced by the original owners of vehicles after three years. Suzuki owners reported the most problems among the 37 brands assessed by J.D. Power.